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COVID-19 Vaccine Community Outreach Clinics

A community-centred approach to vaccine delivery that reached meat processing workers, newcomers, and marginalized communities across Alberta.

The challenge

During the COVID-19 pandemic, marginalized immigrant communities — including meat processing plant workers who had suffered some of Canada's largest outbreaks — faced compounded barriers to vaccination: language, housing, work schedules, and mistrust of institutional settings. Standard clinics did not meet those needs.

A different kind of vaccine clinic

MH2C partnered with public-health authorities, primary care providers, settlement agencies, and Community Scholars to build clinics designed around the people we wanted to reach. Clinics ran extended hours, were staffed with multilingual interpreters and trusted community members, and were located in community spaces — not hospitals.

Who we worked with

  • Alberta Health Services
  • City of Calgary
  • Primary care providers
  • Alberta International Medical Graduates Association (AIMGA)
  • Settlement agencies
  • Community Scholars

The results

13
vaccine outreach clinics delivered
~12,200
vaccinations administered
81%
vaccination rate across 4 meat plants
82%
uptake in urban and rural community clinics

What we learned

Vaccination rates above 80% in populations that conventional approaches had missed were not the result of better messaging — they were the result of trust, location, and language. Community-centred care is public-health infrastructure, not outreach.

Publications

Multilingual vaccine bulletins

Plain-language bulletins on COVID-19 vaccine science, safety, and access — produced for the outreach clinics and translated for newcomer communities. Each bulletin is available in 15 languages: English, Amharic, Arabic, Bengali, Chinese (Simplified & Traditional), Farsi, French, Hindi, Punjabi, Somali, Spanish, Swahili, Tamil, Tigrinya, Urdu.

Media coverage

The program was covered by Calgary Herald, CBC News, The Globe and Mail, Toronto Star, Global News between 2021 and 2022.